Marketing Compliance
MC-10Review the marketing compliance program annually
How Leela would run itAnnual · each year, within the compliance management review
From the policy libraryThe requirement
At least annually, as part of the Compliance Management System review, the Compliance Officer reviews the effectiveness of the review and approval workflow, including turnaround times, rejection rates, and rework volumes; the quality of materials at submission; patterns in sponsor bank feedback; marketing-related complaint trends; regulatory developments; and updates needed to this policy and the pre-approved language libraries. Findings are documented and incorporated into program updates.
- Applies
- Tell Leela about your company to see whether this applies.
- Status
- Setup needed
Tell Leela how you handle it today, or hand it over: see what’s next.
The work
Pull the year’s workflow metrics, bank feedback, and complaint data, assess each review area, document findings, and update the policy and language libraries.
What Leela keepsThe evidence this obligation leaves, as the work happens
Listed from the policy libraryContents
- 01Annual program reviewMetrics, findings by area, actions with owners and dates, approver
- 02Policy and library updatesChanges made, version, date, bank approval where required
Evidence
Annual program review
Marketing Compliance §10
2
of 2 records
The work and the records come from this obligation in the policy library.