Obtain E-Sign consent before delivering disclosures electronically

Marketing Compliance policy, §5.4

Before any disclosure the law requires to be in writing is delivered electronically, the customer affirmatively consents to electronic delivery in a way that reasonably demonstrates they can access records in the format used, is told of the right to paper copies and how to withdraw consent, and is shown the hardware and software needed. The consent record is retained.

Event-driven

Each onboarding, before the first electronic delivery of a required disclosure

Present the consent disclosure in the flow, capture the affirmative consent and the access demonstration, store the record against the customer, and block electronic delivery until it exists.

• E-Sign consent record

  Per customer: consent text version, timestamp, access demonstration, withdrawal status

• Flow review

  The approved consent screen and its position in the onboarding flow

Product

Leela can check that a consent record exists before each electronic delivery and flag any flow that delivers a disclosure without one.

Tell Leela about your company to see whether this applies.