Compliance Monitoring & Testing
MT-09Support the sponsor bank’s own monitoring and reviews
How Leela would run itEvent-driven · on each sponsor bank review or request
From the policy libraryThe requirement
When the sponsor bank monitors the program itself, through site visits, mystery calls, random sampling, or information requests, the Company cooperates and provides reports, recordings, and records promptly.
- Applies
- Tell Leela about your company to see whether this applies.
- Status
- Setup needed
Tell Leela how you handle it today, or hand it over: see what’s next.
The work
Name a point of contact, keep the records the bank is entitled to see ready to produce, and log each request and its response.
What Leela keepsThe evidence this obligation leaves, as the work happens
Listed from the policy libraryContents
- 01Bank request logRequest, date received, what was provided, date sent
Evidence
Bank request log
Compliance Monitoring & Testing §1
1
of 1 record
The work and the records come from this obligation in the policy library.