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Issues Management
IM-02

Classify each issue by severity on the four-level scale

How Leela would run itEvent-driven · each issue, at registration; re-rated if the investigation changes the picture
From the policy library
The requirement
Each registered issue is rated Critical, High, Moderate, or Low against the definitions in the severity table. The rating sets the escalation path, the investigation clock, and the remediation window. An AML issue escalated under the AML quality assurance framework is rated at least High.
Applies
Tell Leela about your company to see whether this applies.
Status
Setup needed

Tell Leela how you handle it today, or hand it over: see what’s next.

The work

Compare the issue to the severity definitions and examples, record the rating and the reason in the log, and apply the AML severity floor where it applies.

What Leela keepsThe evidence this obligation leaves, as the work happens
Listed from the policy library
Contents
  1. 01
    Severity rating
    Rating, rationale, rater, and date on the Issues Log entry
Evidence
Severity rating
Issues Management §4, §11
1
of 1 record

The work and the records come from this obligation in the policy library.

What’s next?