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Incident Response
IR-09

Log every incident and keep the records for seven years

How Leela would run itContinuous · each incident at detection; records kept seven years from closure
From the policy library
The requirement
Every incident, at any severity, is recorded in the incident log with the time of detection, the severity and type, a description, the response actions and their timeline, the root cause, forensics findings where applicable, the remediation and lessons-learned items, and every regulatory and sponsor bank notification made. Incident records are retained for at least seven years and are available to the independent auditor and to the sponsor bank’s compliance reviews.
Applies
Tell Leela about your company to see whether this applies.
Status
Setup needed

Tell Leela how you handle it today, or hand it over: see what’s next.

The work

Open the log entry at detection, complete each field as the incident proceeds, close it with the notifications made, and hold the record under the retention schedule.

What Leela keepsThe evidence this obligation leaves, as the work happens
Listed from the policy library
Contents
  1. 01
    Incident log
    One entry per incident with every required field completed
  2. 02
    Retention schedule entry
    Record class, seven-year period keyed to closure, location
Evidence
Incident log
Incident Response §10
2
of 2 records

The work and the records come from this obligation in the policy library.

What’s next?