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Chat review

M. Okafor: a transfer disputed in chat

Your answer · Due today

Log M. Okafor’s dispute and start the clock?

Leela’s readIn chat last night, M. Okafor said they didn’t send a $640 transfer on Monday. The chatbot suggested contacting the merchant and didn’t pass it on, and the transfer came from a device new to the account.

M. Okafor wrote
“I didn’t send $640 to QuickPay on Monday”
Transfer
$640 from a device new to the account