Claims letter assistant: a new model since Friday

Your answer · Due today

Hold the assistant’s letters for adjuster sign-off until it’s checked again?

Leela’s readSince Friday’s model change, 3 of 40 drafts changed what the letter says about coverage. Adjusters caught two before sending. The last review was in August, on the old model.

Changed drafts

3 of 40 changed the coverage wording

Last review

August, on the old model