Transaction Monitoring
TM-04

Assign every alert within one business day and review it within two

Requirement

Every alert is logged in the case management system the day it is detected and assigned to an investigator within one business day of generation. Within two business days of assignment the investigator either closes it with a written reason, limited to a known exception, an obvious business explanation, or a technical error, or opens a full investigation case. No alert is closed without written justification, and alerts past their clock are aged and reported.

Trigger

Event-driven

Each alert: assigned within 1 business day, initial review within 2 business days of assignment

Action

Log the alert, assign it, complete the initial review on the clock, record the resolution reason or open the case, and escalate anything that has aged past its clock.

Evidence
  • Alert record

    Generated, assigned, and reviewed timestamps with investigator and outcome

  • Closure justification

    Written reason under one of the three permitted grounds

  • Alert aging report

    Open alerts by age against the assignment and review clocks

Owner

AML Compliance Officer

Work and review
Monitor

Leela can track records, deadlines and exceptions using your approved rules.

Leela can keep the assignment and review clocks on every alert, flag the backlog aging past them, and refuse a closure with no written reason.

Applies

Tell Leela about your company to see whether this applies.

Status
Setup needed

Tell Leela how you handle it today, or hand it over: see what’s next.

What’s next?