Clear false positives within 24 hours and escalate unresolved matches
A false positive is documented within 24 hours, naming the fields that distinguish the party from the list entry with evidence attached, and the hold is released only after the write-up is complete. Any suppression is specific to that customer and that list entry, logged with its justification, and reviewed quarterly. A match that cannot be determined stays on hold, is escalated to the AML Compliance Officer within four business hours, and goes to the sponsor bank for guidance within one business day; it is never released for business convenience.
Event-driven
Each false-positive outcome, within 24 hours; each unresolved match, within four business hours and one business day
Write up the distinguishing fields with evidence before releasing a false positive, log any suppression, and for an unresolved match keep the hold, escalate on the clock, and send the bank the partial workpaper.
- False-positive workpaper
Distinguishing fields, evidence, determination, time completed, release time
- Escalation record
Time escalated to the Officer, time guidance sought from the bank, outcome
- Suppression log entry
Customer, list entry, justification, reviewer
AML Compliance Officer
Leela can prepare the artifact and hand it to a person for review.
Leela can draft the false-positive write-up from the comparison fields and keep the 24-hour, four-hour, and one-day clocks for a person to close.
Tell Leela about your company to see whether this applies.
Tell Leela how you handle it today, or hand it over: see what’s next.