Validate remediation before closing an issue

Issues Management policy, §8, §9

Before closure the Compliance Officer confirms the corrective actions comply with applicable law and Company policy, re-tests or re-monitors the affected process to verify no recurrence, holds evidence that each action was in fact implemented, and confirms the preventive measures will reduce recurrence risk. Closure requires the Compliance Officer’s approval and is recorded in the Issues Log.

Event-driven

Each issue, when remediation is reported complete and before closure

Assemble the implementation evidence, run the re-test or re-monitoring, confirm the preventive measures, and record the closure decision with its date and result.

• Closure validation record

  Re-test or re-monitoring result, implementation evidence, approver, date

• Implementation evidence

  Updated policy, training records, or system change verification

Compliance Officer

Leela can gather the implementation evidence and flag when an issue is ready for validation, but closure is the Compliance Officer’s decision.

Tell Leela about your company to see whether this applies.