Maintain a complete claim file
Record the coverage reviewed, communications, investigation steps and decision rationale in a dated file. Retain the file under the applicable schedule and litigation holds.
Event-driven
At claim receipt and every material handling action
Record the coverage reviewed, communications, investigation steps and decision rationale in a dated file. Retain the file under the applicable schedule and litigation holds.
- Claim chronology and supporting records
Controlled record with date, owner, source and review history
Claims operations lead
Leela can watch for the trigger, keep the clock, and flag what is late.
Leela can track evidence, dates and exceptions once the scope and connected data are configured; a person resolves regulatory judgments.
Tell Leela about your company to see whether this applies.
Tell Leela how you handle it today, or hand it over: see what’s next.