Leela
Change Management
CG-07

Plan, test, and validate each material change within 30 days of go-live

Policy reference

Change Management policy, §6, §7

OCC guidance on new products and services risk management, New products and services, post-implementation review
Requirement

Before an approved change is deployed, the change owner prepares an implementation plan covering scope, affected systems and teams, the testing approach, a rollback plan, a communications plan, and the validation approach, and the Compliance Officer reviews the plan and the testing results before production. Within 30 days after implementation the Compliance Officer validates that the change operates as intended, has no unintended effects, delivered its disclosures and communications, and left compliance controls working, and tracks any remediation to closure.

Trigger

Event-driven

Each approved material change; validation due 30 days after implementation

Action

Review the implementation plan and the test results before deployment, set the validation date at go-live, complete the five validation checks by that date, and open a remediation item for anything that fails.

Evidence
  • Implementation plan and test results

    Plan sections, test cases, outcomes, Compliance Officer sign-off

  • Post-implementation validation record

    Five checks with results, issues found, remediation plan and closure date

Owner

Compliance Officer

Leela can
Monitor

Leela can watch for the trigger, keep the clock, and flag what is late.

Leela can set the 30-day validation date from the go-live date, flag it as it nears, and keep the remediation items open until they close.

Applies

Tell Leela about your company to see whether this applies.

Status
Setup needed

Tell Leela how you handle it today, or hand it over: see what’s next.

What’s next?